Worst customer service!!! When I walked in it was slow, I went up to the counter and ordered my sandwich. The guy started making it after placing it in the toaster he went on to make someone else sandwich meanwhile having a conversation like they were friends. The guy finishes making that sandwich while mine was still toasting away. Now while all this is happening there were 5 other people that came in to order and received their sandwiches, paid and my sandwich is still in the toaster!!! After some time a women then pulls my sandwich out and places it on the counter and just leaves it there. After watching all this I proceeded up to the counter to inquire about my sandwich and the same guy that took my order looks at me and says are you ready to order??? OMG talk about clueless!!! Then I stood at the checkout counter for 10min because the guy at the register is on the phone and didn't bother to have someone else come over and check out customers. By the time I ate my sandwich was cold and mushy!!!
Is there a new owner? Been here a few times and always good, not today. Girl behind counter was rude and seemed lazy? The manager came out from the back and seemed to be really into the "queen bee" ..get a room.
We used to love this place, but recently they've been skimping quite a bit on the cream cheese. It's disappointing because we have great memories here. They also had a very limited selection of bagels at 12:30 on a Saturday.
Bagel Market has a good selection to choose from and their breakfast sandwiches substantial and well made. Even when their is a long line, the wait doesn't tend to be too bad. Their bakery is pretty good as well.
Best bagel in Essex, and the Gold Ladder coffee they serve is fantastic. Four stars because you need to plan 10+ minutes in line to order - locals know that the secret is to call in your order and jump the line for pickup.
The guy working the register was a little off. Maybe the "B" team works Monday morning? Won't be going back.
Bagel Market is a US Bakery based in Essex, New Hampshire. Bagel Market is located at 30 Susie Wilson Rd, Essex Junction, VT 05452, USA.
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