Came in from OH for a show at the expo center and ran out of brochures. Took a rough idea to the store and Pennie was able to take the information and put it into a usable format to get me on my way. I was in and out in less than 15 minutes. Pennie is a ROCKSTAR!! Thank you!
The staff is knowledgeable, friendly and helpful. The print services have always been done on-time and within the quoted price. Highly recommended them!
Was dumb enough to go back there today to mail two small items. The kid behind the counter at first had to call his manager because he didn't know the code for something on the computer. Then after waiting for that he couldn't figure out how to finish the transaction and asked me to bring the items back on Monday (it was Saturday).
This store and staff have not just met my expectations, but exceeded them. Fast service, very reasonable pricing, quality output and attentive and generous service.
Service has always been slow at this store. Store always dirty. It's relatively close to my house so I've been putting up with it. Last two visits abysmal.
I politely told him I wouldn't be coming back.
Closed 20 minutes early even when I called to make sure they were open until 5 on a Saturday.
Two weeks ago I had one medium sized box to ship UPS and the employees could not get the computers to work. I was the only customer being serviced and it took 20 minutes (seriously I checked my watch a full 20 minutes) to ship one box.
The Ups Store is a US Finance company based in Essex, New Hampshire. The Ups Store is located at 4 Carmichael St #111, Essex, VT 05452, USA.
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